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At Lush Faux Plants (“we,” “us,” or “our”), we value your trust as you shop for premium artificial botanicals. This Privacy Policy explains how we collect, use, protect, and share information when you visit lushfauxplants.com (the “Site”). By using our Site, you consent to the practices described below.

1. Information We Collect

We collect information to provide seamless service for designers, homeowners, and commercial clients worldwide:

  • Personal Information: Name, email, shipping/billing addresses, phone number when you purchase boxwood topiaries, living walls, or floral arrangements.
  • Payment Details: Encrypted credit card data or PayPal information for transactions (processed through PCI-DSS compliant gateways).
  • Commercial Account Data: Business name, tax ID, and purchase history for wholesale clients requesting net-30 terms.
  • Technical Data: IP address, browser type, and device information to optimize your shopping experience.

2. How We Use Your Information

Your data helps us deliver the same precision we apply to crafting flame-proof plants:

  • Process orders for artificial peonies, UV-resistant outdoor plants, or custom installations
  • Provide order confirmations and shipping updates
  • Respond to commercial inquiries about bulk artificial foliage
  • Improve product offerings (e.g., popular eucalyptus varieties)
  • Prevent fraud with military-grade encryption measures

3. Data Sharing & Disclosure

We treat your information with the same discretion as our hand-tied bouquets:

  • Service Providers: Share only necessary data with shipping carriers and payment processors
  • Legal Compliance: Disclose if required by law (e.g., customs documentation for international shipments)
  • Business Transfers: In case of merger or acquisition, with confidentiality protections

We never sell your personal data to third-party marketers.

4. Data Storage & Security

Your information receives the same protective care as our artificial cedar plants:

  • 256-bit SSL encryption for all transactions
  • Tokenization for recurring commercial orders
  • Regular security audits by independent experts
  • Data retention only as long as legally required

5. Your Rights

You maintain control over your information:

  • Access or update account details for artificial ivy subscriptions
  • Request deletion of non-essential data (excluding transactional records)
  • Opt-out of marketing communications (while retaining order updates)
  • Object to certain processing activities

Contact [email protected] to exercise these rights.

6. Cookies & Tracking Technologies

We use cookies as thoughtfully as we arrange artificial lavender displays:

  • Essential Cookies: Enable cart functionality for garlands and trailing plants
  • Analytics Cookies: Help us understand popular products like artificial grass plants
  • Preference Cookies: Remember your currency selection (USD, CAD, EUR, GBP)

Manage preferences via your browser settings or our cookie consent banner.

7. International Data Transfers

For clients outside the US ordering artificial juniper or cypress:

  • Data may transfer to servers in your region for faster processing
  • We implement Standard Contractual Clauses for EU/UK compliance
  • Some Asian/remote regions may have restricted payment options

8. Policy Updates

We may update this policy as our collection of artificial botanicals grows. Significant changes will be notified via email for active customers.

9. Contact Us

For privacy concerns or commercial account questions:

Lush Faux Plants
3580 Owen Lane
Grand Rapids, MI 49503
Phone: +1 (616) 555-0189
Email: [email protected]